Realty X Voice Agent

📞 Lead: Property enquiry — Realty X

00:00

Idle

Press ▶ Browser Call to talk to the agent here, or dial a real phone from the panel on the right. Speak in Hindi, English, or Hinglish.

🗣 TTS — Voice Model Speaker Custom speaker (overrides dropdown) Language Pace 1.0 Temperature 0.5 0 = provider default (most natural). Set 0.01 to pin maximum voice consistency if the tone drifts between replies.

👂 STT — Sarvam Model Language hint

🧠 Reasoning — LLM Model

🎚 Turn-taking & edge cases End-of-sentence silence 800 ms Higher = speaker gets more time to finish before the bot replies. Unfinished-sounding sentences get an extra ~900 ms automatically. Mic sensitivity (min) 0.012 Lower = picks up quieter speech (but more background noise). Noise filter — high-pass/low-pass + compressor on the mic before STT (applied at call start) Adaptive threshold — auto-raises sensitivity above ambient noise (ambient: –) Allow barge-in (user can interrupt the bot; off = bot always finishes speaking) Debug: PCM direct output — bypass the hidden-<audio> AEC route. (Diagnostic only; barge-in degrades while on.) Barge-in profile Barge-in sensitivity 1.6 Higher = you must speak louder/closer to interrupt. Barge-in confirm time 300 ms Too short = false interrupts; too long = bot talks over you. No-response nudges before hang-up

⏱ Latency debug

wait (silence + hold) STT LLM thinking TTS synth network

No turns yet.

"reply in" = your last word → agent's first audio.

📝 Call Script

The conversation flow the agent follows — company, project, steps, branching, objection handling. Leave empty to use the built-in Raymond Realty script (shown greyed as placeholder). Saved server-side; applies to the next call, browser and phone alike. Agent identity (Priya/Shubham by voice gender), Hinglish style, pronunciation and phone-number rules stay managed by the system.

Extra information (facts the agent may use — prices, offers, location details. The agent is told to never invent facts beyond these.)

🏠 Property & Configurations

Facts about the project the agent may confidently share when the caller asks — the project story once, and each unit type as a row. Saved server-side; applies to the next call, browser and phone alike. Anything saved here overrides the script's default "no specifics on the phone" rule for exactly these facts — the agent still never invents beyond them. Leave everything empty to keep the default behavior (details deferred to the site-visit team).

Company / developer (spoken in the opening line; empty = Raymond Realty) Project name (opening line, default script & portal header; empty = Realty X)

Property overview (project, developer, location, possession, amenities — free text)

TypeSizePriceNotes

🤖 Agent Config

Upload the full agent configuration bundle (the 7 module JSON files, or one merged JSON). When active, this bundle is the single source of truth — script, call flow, identity, language rules and project knowledge base all come from it, and the Script & Property tabs are ignored. Applies to the next call; Clear reverts to the legacy script behavior.

Merged config JSON (editable — Save validates on the server)